AirCard 781S User's Guide

781S Mobile HotspotAirCard®User Guide2400389 Rev 1

AirCard 781S Mobile Hotspot User Guide10 2400389Manage your device and settingsYou can manage your device and change settings using:• The device’s LC

Get StartedRev 1 Nov.13 11Power buttonLCD touchscreenIcons on the LCD screen’s top row indicate the status of the mobile hotspot, and several scree

AirCard 781S Mobile Hotspot User Guide12 2400389Charge your hotspotYou can power your mobile hotspot from:• Rechargable battery included with the mob

Get StartedRev 1 Nov.13 13• USB port on your computerStatus LED indicatorThe LED indicates the device’s connection status: Accessories• Micro USB B

AirCard 781S Mobile Hotspot User Guide14 2400389Set up and connect to the InternetInstall the battery1. Insert the battery as shown in the illustrati

Get StartedRev 1 Nov.13 15Connect devices to your mobile hotspot’s Wi-FiYou can connect up to 15 wireless devices such as smart phones, laptops, ta

AirCard 781S Mobile Hotspot User Guide16 24003892. Click Wi-Fi on the navigation menu on the left side.3. Click WPS for either the Main Wi-Fi or Se

Rev 1 Nov.13 1722: Use Your Mobile HotspotThis chapter describes the main features of the touchscreen and web interfaces for managing your mobile h

AirCard 781S Mobile Hotspot User Guide18 2400389Security credentialsThe mobile hotspot uses three passwords:• Wi-Fi password — Used to authenticate w

Use Your Mobile HotspotRev 1 Nov.13 19AirCard Watcher app for Smartphones and TabletsDownload and use the complimentary AirCard Watcher™ app to vie

AirCard 781S Mobile Hotspot User Guide20 2400389· Current Connection:Amount of data used in current broadband sessionTime the connection startedAm

Use Your Mobile HotspotRev 1 Nov.13 21Key Wi-Fi profile settingsWhen you select a Wi-Fi profile, consider the following table to choose the correct

AirCard 781S Mobile Hotspot User Guide22 2400389Note: If you are using Dual-Band Wi-Fi and want the 2.4 GHz and 5 GHz networks isolated from each ot

Use Your Mobile HotspotRev 1 Nov.13 233. If the Reset to Default Wi-Fi Profile button appears, this means the device is using a custom profile.a. T

AirCard 781S Mobile Hotspot User Guide24 24003892. Click Wi-Fi on the navigation menu on the left side.3. Click the Options tab.4. In the Wi-Fi Pro

Use Your Mobile HotspotRev 1 Nov.13 25On the AT&T Unite Pro Manager homepage:To view connected devices:1. Log in as Administrator.A list of De

AirCard 781S Mobile Hotspot User Guide26 2400389On the AT&T Unite Pro Manager homepage:1. Log in as Administrator.2. Select Wi-Fi > Options.3.

Use Your Mobile HotspotRev 1 Nov.13 272. Tap Devices . A list of devices connected to the Main Wi-Fi and Secondary Wi-Fi networks appears.3. To bl

AirCard 781S Mobile Hotspot User Guide28 24003892. To block a listed device from connecting to your mobile hotspot, click the device name. The device

Use Your Mobile HotspotRev 1 Nov.13 29Enable / disable USB tetheringYou can enable / disable tethering from the mobile hotspot or the AT&T Unit

PrefaceRev 1 Nov.13 3Important NoticeDue to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data

AirCard 781S Mobile Hotspot User Guide30 2400389Tether to Mac OSIf the computer system being tethered uses Mac OS, you should be able to use the mobi

Use Your Mobile HotspotRev 1 Nov.13 31View SMS messagesYou can view SMS messages from AT&T on the mobile hotspot or AT&T Unite Pro Manager

AirCard 781S Mobile Hotspot User Guide32 2400389• Using BatteryBoost to charge your smartphoneThere are several methods you can use to extend the bat

Use Your Mobile HotspotRev 1 Nov.13 335. Adjust these settings:· Brightness — Tap Display Brightness, then select Dim.· Timeout — Tap Display Time

AirCard 781S Mobile Hotspot User Guide34 240038910. Click Submit. (Submit button appears once you make a selection.)Recharge the batteryThe battery c

Use Your Mobile HotspotRev 1 Nov.13 35The battery icon on the LCD screen indicates when the battery is fully charged ( ) and an alert is displayed.

AirCard 781S Mobile Hotspot User Guide36 2400389Note: You can’t charge the mobile hotspot with the BatteryBoost cable.On the touchscreen:1. Plug the

Use Your Mobile HotspotRev 1 Nov.13 37On the AT&T Unite Pro Manager homepage:1. Log in as Administrator.2. Click BatteryBoost on the navigati

AirCard 781S Mobile Hotspot User Guide38 24003895. Click Submit. (Submit button appears once you make a selection.)Note: If you changed the Wi-Fi ne

Use Your Mobile HotspotRev 1 Nov.13 39Note: If you changed the Wi-Fi network name or password, all connected devices will be discon-nected and hav

AirCard 781S Mobile Hotspot User Guide4 2400389Patents This product may contain technology developed by or for NETGEAR Inc. This product includes tec

AirCard 781S Mobile Hotspot User Guide40 2400389Note: If you changed the Wi-Fi network name or password, all connected devices will be discon-nected

Use Your Mobile HotspotRev 1 Nov.13 415. If desired, change the name used to access AT&T Unite Pro Manager (maximum 31 characters).6. If desire

AirCard 781S Mobile Hotspot User Guide42 24003895. Click Submit. (Submit button appears once you make a selection.)6. Reconnect your Wi-Fi devices, i

Use Your Mobile HotspotRev 1 Nov.13 435. Beside Network Mode, select the type of network the mobile hotspot will connect to (LTE Only, 4G Only, or

AirCard 781S Mobile Hotspot User Guide44 2400389Software updateSoftware or firmware updates for the mobile hotspot may become available periodically.

Use Your Mobile HotspotRev 1 Nov.13 452. Remove the battery.3. Remove the existing SIM card (if present) — slide the card out of the slot.4. Insert

AirCard 781S Mobile Hotspot User Guide46 2400389

Rev 1 Nov.13 4733: Advanced SettingsThis chapter provides information on how to configure advanced settings for various aspects of the device such

AirCard 781S Mobile Hotspot User Guide48 24003893. Click the Options tab.4. For the Main Wi-Fi and Secondary / Guest Wi-Fi networks, select the desir

Advanced SettingsRev 1 Nov.13 49Black listTo block devices from connecting to your mobile hotspot Wi-Fi networks, use the MAC Filter black list:1.

Rev 1 Nov.13 5ContentsGet Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AirCard 781S Mobile Hotspot User Guide50 2400389SecurityEnable SIM securityYou can create another level of security by setting up a PIN number that m

Advanced SettingsRev 1 Nov.13 51Incoming traffic is forwarded to specific ports and devices on your network (using their local IP addresses).6. Ide

AirCard 781S Mobile Hotspot User Guide52 24003895. In the LAN section, select On beside VPN Passthrough, and click Submit. (Submit button appears onc

Advanced SettingsRev 1 Nov.13 53Set LAN optionsTo set the mobile hotspot’s LAN options:1. On the AT&T Unite Pro Manager, log in as Administrato

AirCard 781S Mobile Hotspot User Guide54 2400389

Rev 1 Nov.13 5544: Frequently Asked QuestionsThis chapter provides answers to questions you may have about your mobile hotspot. (Also see Troublesh

AirCard 781S Mobile Hotspot User Guide56 24003891. Turn on International Roaming (from the touchscreen or from the AT&T Unite Pro Manager homepag

Frequently Asked QuestionsRev 1 Nov.13 57The LCD screen is not lit. How do I know if the mobile hotspot is still powered on?The LCD screen dims to

AirCard 781S Mobile Hotspot User Guide58 2400389The steps for finding a device’s MAC address depend on the operating system.Windows 7 / Vista / XP1.

Rev 1 Nov.13 5955: TroubleshootingThis chapter provides suggestions for troubleshooting problems that may arise when using your mobile hotspot.The

AirCard 781S Mobile Hotspot User Guide6 2400389USB Tethering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AirCard 781S Mobile Hotspot User Guide60 2400389Unable to access the AT&T Unite Pro Manager homepage when connected to a VPN.If you are using you

TroubleshootingRev 1 Nov.13 61Reset the mobile hotspotYou can reset the mobile hotspot to the factory setting on the mobile hotspot or the AT&T

AirCard 781S Mobile Hotspot User Guide62 2400389SIM Locked1. Contact AT&T Customer Care for the PIN to unlock the SIM.2. Go to the AT&T Unite

TroubleshootingRev 1 Nov.13 6334 Service Option temporarily out of order36 Regular deactivation37 QOS not accepted38 Network failure39 Reactivation

AirCard 781S Mobile Hotspot User Guide64 2400389266 PDP Inactivate Max Timeout267 PDP Lower layer Error268 PDP Duplicate269 UE RAT ChangeTable 5-1:

Rev 1 Nov.13 6566: SpecificationsMechanical specificationsEnvironmental specificationsSupported RF bandsTable 6-1: Mechanical specificationsWeight

AirCard 781S Mobile Hotspot User Guide66 2400389LTE Release 10 feature supportNETGEAR has confirmed with the FCC regarding the following LTE Release

Rev 1 Nov.13 6777: Regulatory and Safety InformationNoticeBecause of the nature of wireless communications, transmission and reception of data can

AirCard 781S Mobile Hotspot User Guide68 2400389Failure to observe this instruction may lead to suspension or denial of cellular tele-phone services

Regulatory and Safety InformationRev 1 Nov.13 69Where appropriate, the use of the equipment is subject to the following conditions:Note: (EMI) – U

ContentsRev 1 Nov.13 7Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AirCard 781S Mobile Hotspot User Guide70 2400389

Rev 1 Nov.13 71AAbout, details, 43accessoriesincluded, 13add a wireless device, 15Admin Login, 18change, 40forgot, 55alerts, 30troubleshooti

AirCard 781S Mobile Hotspot User Guide72 2400389SIMcard, inserting, 44security, enable, 50SMS messages, 31software update, 43specifications, 65T

AirCard 781S Mobile Hotspot User Guide8 2400389The Wi-Fi icon on the mobile hotspot’s home screen is gray (disabled). . . . . . . . . . 59Unable to

Rev 1 Nov.13 911: Get StartedThis chapter provides an overview of the AirCard 781S Mobile Hotspot features, and instructions on how to set up your